Window Cleaning FAQ
Answers to the most common questions about our service.
Do I Have To Sign A Contract?
There are no contracts. Customers who choose the “Every 3 Months” option commit to having their windows cleaned 4 times a year. After the first year, WindowCleans continues on that schedule until you decline the next visit in advance. The “Every 6 Months” option works the same way — twice a year until you opt out.
Can I Make A Service Appointment?
WindowCleans does not typically make appointments. Customers are added to a route for cleaners to follow. If you have a special request, WindowCleans will work with you to set up routing as close to your preference as possible. Work days are Monday through Friday, 8am to 6pm.
Can I Make A Sales Appointment?
WindowCleans does not have sales staff. All quotes for residential properties are available instantly on our website. For any missing addresses or business quotes, use the inquiry form on the Contact Us page and we’ll respond within 24 hours.
How Do I Pay?
WindowCleans sends an invoice after the service is completed. The invoice includes a secure Pay button. Invoices are due upon receipt. WindowCleans does not store credit card information and cannot charge a card without your action. All payments are handled through a secure payment gateway.
What Are Accessible Windows?
WindowCleans cleans all exterior windows that are accessible during the service visit. Non-accessible windows include those obstructed by plants or other obstacles, windows with screens that cannot be removed from the outside, and skylights. These will not be cleaned but will be noted in your service report.
Are Window Screens Included In Regular Service?
Window screens are not included in the regular service but can be requested for an additional fee. After each visit you’ll receive a service report — if screens need cleaning, the technician will note it and you can request it for the next visit. WindowCleans can also replace broken screens upon request.
Can I Request Interior Window Cleaning?
Yes, interior window cleaning is available upon request. Please mention this when requesting your quote so we can accommodate it during your scheduled service.
My Address Did Not Show Up In The Quote System
Databases are never perfect and some addresses get missed. Simply use the inquiry form on the Contact Us page and WindowCleans will add your address and provide a quote within 24 hours. Note that condo and apartment addresses above certain floor levels require an individual inquiry due to access variables.
How Long Before I Get A Quote Back?
All quote requests — for businesses and missing addresses — are responded to within 24 hours or 1 business day.
I Own A Business. Can You Help?
Yes. Commercial properties have too many variables for a standardized quote system. Service frequency can be weekly, bi-weekly, monthly, or on request. Use the inquiry form and WindowCleans will respond promptly with a custom quote and service suggestion.
Weather And Other Window Cleaning FAQ
This window cleaning FAQ covers the questions we hear most often from homeowners and property managers in Davenport FL and the Four Corners area. How often should windows be cleaned? What’s included in an exterior clean? How is pricing determined? What happens if it rains after my appointment? We’ve answered all of these and more on this page, because we believe informed customers make better decisions and have better experiences. If your question isn’t covered here, reach out directly — we’re always happy to help.
Still Have Questions?
Get in touch and Peter will get back to you within 24 hours.